Privacy policy
1. information about the collection of personal data and contact details of the person responsible.
2. data collection when visiting our website
3. cookies
4. data processing for order processing
5. data processing when opening a customer account and for contract processing
6. contacting
7. use of your data for direct advertising
8. online marketing
9. web analysis services
10. rights of the data subject
11. duration of the storage of personal data
1. information on the collection of personal data and contact details of the person responsible.
1.1 Thank you for visiting our website. In the following, we would like to inform you about how we handle your personal data when you use our website. Personal data is basically all data with which you can be personally identified.
1.2 The person responsible for the processing of data on our website within the meaning of the General Data Protection Regulation (DSGVO) is:
Apeiron Handels GmbH & Co.KG
Robert-Bosch-Str. 6
Wallenhorst Germany
Tel.:+49 (0) 54 07- 3 46 91- 0
Fax:+49 (0) 54 07- 3 46 91- 69
E-Mail: info[at]apeiron.care
1.3 To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL or TSL) via HTTPS.
2 Data collection when visiting our website
Each time you visit our website, our system automatically collects data and information that your browser transmits to our server (so-called "server log files"). The following data, which is technically necessary for us, is collected in the process:
Our visited website
Date and time at the time of access
Amount of data sent in bytes
Source/reference from which you came to the page
Operating system used
Browser used
IP address used (if applicable: in anonymized form)
The legal basis for the processing is Art. 6 (1) lit. f DSGVO due to our legitimate interest in improving the stability and maintaining the functionality of our website. A transfer or other use of the data does not take place. The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
We reserve the right to check the server log files retrospectively should concrete indications point to illegal use. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible. The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.
3. cookies
Our website uses cookies.
Cookies are text files that are stored on the user's terminal device. If a user calls up a website, a cookie may be stored on the user's operating system. Some functions of our website cannot be offered without the use of cookies. For this purpose, it is necessary that the browser is recognized even after a page change. The user data collected through technically necessary cookies are not used to create user profiles. In the above-mentioned purposes also lies our legitimate interest in the processing of personal data according to Art. 6 para. 1 lit. f) DSGVO.
In addition, our website uses cookies that enable an analysis of the user's surfing behavior (so-called third-party cookies). For more information on the scope, purpose, legal basis and objection options, please refer to the relevant sections of the respective chapter of this privacy policy.
You as a user have full control over the use of cookies. By changing the settings in your Internet browser, you can disable, restrict or delete the transmission of cookies. If you deactivate cookies for our website, it may no longer be possible to use all functions of the website to their full extent. You can prevent the transmission of Flash cookies by changing the settings of the Flash Player.
Help on the settings can be found in the respective help menu of your browser under the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Some of the cookies used here are deleted after you close your browser (so-called session cookies). Other cookies remain on your terminal device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data and IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie.
4. data processing for order processing
4.1 If you wish to place an order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your order. We process the data you provide to process your order.
In some cases, we work with external service providers to process your order. For this purpose, we must pass on the personal data required for this purpose.
If we commission transport companies with the delivery of your goods, we will pass on your data required for the delivery of the goods to the respective transport company. For the processing of payments, we pass on your data to the commissioned credit institution as necessary. If we use payment service providers, you will also be informed about this below.
The legal basis for the transfer of your data is Art. 6 para. 1 lit. b DSGVO.
4.2 Use of payment service providers
- PayPal
If you select the payment method PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal, the payment processing is carried out via PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal").
We pass on your personal data to PayPal in accordance with Art. 6 Para. 1 lit. b DSGVO within the scope of necessity. PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal.
For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 para. 1 lit. f DSGVO due to PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method.
The creditworthiness information may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data.
Which further data is collected by PayPal, can be found in the respective privacy policy of PayPal. This can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.
5. data processing when opening a customer account and for contract processing
If you open a customer account with us, personal data will be collected and processed in accordance with Art. 6 (1) lit. b DGSVO. The scope of the data can be seen from the input form. The data you enter will be stored and used by us to process the contract.
You can delete your customer account at any time. This can be done by sending a message to the address of the person responsible or, if offered, directly in the customer account. In that case, we will also block your data with regard to tax and commercial law retention periods and delete it after these periods have expired. This can only be opposed by your consent to permanent storage or a legally permitted further use of data on our part.
6. contacting
If you contact us via the contact form, the data entered in the input mask will be transmitted to us and stored. The collected data can be found in the respective input mask. If you contact us by e-mail, only the data you enter there will be transmitted to us.
The data is used exclusively for processing the conversation and your request. The legal basis for the processing of the data is Art. 6 para. 1 lit. a) DSGVO if the user has given his consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f) DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b) DSGVO. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected and provided that there are no legal retention obligations to the contrary. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified. The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.
7. use of your data for direct advertising
8. online marketing
Use of Google Ads conversion tracking
This website uses the online advertising program "Google Ads" and within the scope of Google Ads the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
This involves the use of advertising media (so-called Google Adwords) to advertise our offers on external websites. Our legitimate interest lies in the display of advertising that is of interest to you and in achieving a fair calculation of advertising costs. The legal basis is Art. 6 para. 1 lit.a DSGVO, namely your express consent.
Google Ads uses cookies for conversion tracking, which are set when you click on an AdWords ad placed by Google.
These cookies usually lose their validity after 30 days and are not used for personal identification. Each Google Ads customer receives a different cookie, so cookies cannot be tracked across Ads customers' websites.
The information thus obtained is used to create conversion statistics for Ads customers about the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag.
This does not allow you to be personally identified.
If you would like to prevent tracking, you can deactivate the Google conversion tracking cookie via your internet browser under user settings.
Here you can find information about Google's privacy policy: http://www.google.de/policies/privacy/.
You can permanently disable the conversion cookies by adjusting your browser settings accordingly or download and install the browser plug-in available at the following link:
http://www.google.com/settings/ads/plugin?hl=de
In that case, certain functions of this website may not be available or may only be available to a limited extent.
9. web analytics services
Google Universal Analytics
We use the web analytics service Google Analytics (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland) for this website.
Google Analytics uses "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website.
The information thus generated about your use of this website (including the shortened IP address) is transmitted to a Google server and stored there, whereby a transmission to the USA is possible.
We use Google Analytics with the extension "_anonymizeIp()", which ensures anonymization of the IP address by shortening it and excludes a direct reference to persons. Your IP address is therefore shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. In exceptional cases, the full IP address is transferred to a Google server, also in the USA, and only shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO. Our legitimate interest lies in the statistical analysis of user behavior for optimization and marketing purposes.
On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. Your IP address collected in this context will not be merged with other Google data.
You can prevent the storage of cookies by setting your browser accordingly.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the following browser plugin:
http://tools.google.com/dlpage/gaoptout?hl=de
Alternatively, you can set an out-out cookie:
Disable Google Analytics
This opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you must click this link again.
This website also uses Google Analytics for cross-device analysis of visitor flows, which is performed via a user ID. You can disable cross-device analysis of your usage in your customer account under "My Data", "Personal Data".
Privacy policy of Google:
https://support.google.com/analytics/answer/6004245?hl=de
10. rights of the data subject
10.1 The applicable data protection law grants you comprehensive data subject rights (rights of information and intervention) vis-à-vis the controller with regard to the processing of your personal data, which we inform you about below:
- Right to information pursuant to Art. 15 DSGVO:
You may request confirmation from the controller as to whether personal data concerning you is being processed by the controller. In addition, you have a right to information about the purpose, the categories of personal data, the recipients, the planned duration of storage and about the existence of further rights such as rectification of the data or the existence of a right of appeal to a supervisory authority, the origin of your data if it was not collected by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing concerning you, as well as your right to be informed about which guarantees exist in accordance with Art. 46 DSGVO when your data is transferred to third countries;
- Right to rectification pursuant to Art. 16 DSGVO:
You have the right to have the inaccurate data relating to you corrected without delay and/or to have the incomplete data we hold about you completed; the correction or completion must take place without delay.
- Right to restriction of processing pursuant to Art. 18 DSGVO:
You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data disputed by you is verified, if you refuse the erasure of your data due to unlawful data processing and instead request the restriction of the processing of your data, if you need your data for the assertion, exercise or defense of legal claims after we no longer need this data after the purpose has been achieved, or if you have objected on the grounds of your particular situation as long as it has not yet been determined whether our legitimate grounds prevail;
If the processing of personal data relating to you has been restricted, this data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State. If the restriction of processing has been restricted, you will be informed by the controller before the restriction is lifted.
- Right to deletion according to Art. 17 DSGVO:
You have the right to request the immediate erasure of your personal data if the conditions of Art. 17 (1) DSGVO are met. However, this right to erasure does not exist in particular - not conclusively - if the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims
- Right to information pursuant to Article 19 of the GDPR:
If you have exercised your right to rectification, erasure or restriction of processing, the controller is obliged to inform all recipients to whom your personal data have been disclosed of this rectification or erasure of the data or restriction of processing, unless this is impossible or involves a disproportionate effort. You also have the right to be informed about these recipients.
- Right to data portability pursuant to Art. 20 DSGVO:
You have the right to receive your personal data disclosed to us in a structured, common and machine-readable format or to request that it be transferred to another controller, insofar as this is technically possible;
- Right of revocation pursuant to Art. 7 (3) DSGVO:
You have the right to object at any time to the processing of personal data relating to you that is carried out on the basis of Art. 6(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions.
You also have the right to revoke your declaration of consent under data protection law at any time with effect for the future. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
- Right to lodge a complaint pursuant to Art. 77 DSGVO:
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.
10.2 Right to object
You have the right to object to the processing of your data at any time with effect for the future if we process your data on the basis of our overriding legitimate interest after weighing up your interests.
If you exercise this right of objection, we will terminate the processing of your data if there are no demonstrably overriding compelling reasons worthy of protection against the termination or if the further processing serves the exercise or defense of legal claims.
11 Duration of the storage of personal data
The duration of the storage of personal data depends in each case on statutory retention periods. After their expiry, we routinely delete the data if they are no longer required for the fulfillment or initiation of the contract and/or there is no continued legitimate interest for us to continue storing them.